Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements.
Operations management is primarily concerned with planning, organizing and supervising in the contexts of production, manufacturing or the provision of services.
- Teacher: Pedro Cravo
- Teacher: Fernando Teixeira